Enterprise IT Infrastructure Engineer

Department: IT

Employment Type: Permanent - Full Time

Location: Remote

Compensation: £35,000 - £45,000 / year

Description

Enterprise IT Infrastructure Engineer
Remote
Reporting to Head of IT
Full time (Monday to Friday, 37.5 hours a week)
£35,000 to £45,000 DOE

About Substantial Group:

Substantial Group is the company behind the rapidly growing and exciting telecommunications start-ups Netomnia and YouFibre.

We are working on expanding our network across the United Kingdom, and we’re looking for the right people to help us get it done.

Reporting to the Head of IT, we are looking for an experienced Enterprise IT Infrastructure Engineer to help us in delivering an exceptional IT experience to our rapidly expanding team spread across the UK.

Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.

Key Responsibilities

Management and configuration of our Microsoft 365 / Entra ID environment, including BAU troubleshooting and configuration of services such as Exchange Online, SharePoint, and Teams
Management and configuration of MDM solution for Windows, Mac, iOS, and iPadOS, including deployment of applications and other configuration profiles
Management and configuration of company-wide ZTNA solution to provide secure access to sensitive resources
Design, implementation, ongoing management of monitoring systems and solutions
Ongoing improvements to Enterprise Security to aid compliance with ISO 27001, TSA, and other applicable Information Security standards
Installation and ongoing management of Enterprise Applications (SaaS and EUT)
Collaboration with our Platform Team to integrate Enterprise IT with Cloud Infrastructure
Ongoing management of our password management solution
Expertly handling Tier 3 BAU support
Automation of as much of the above as is humanly possible

Skills, Knowledge & Expertise

Experience with Microsoft Entra ID, including PIM, Conditional Access, SSO, RBAC
Experience with management and deployment of MDM solutions such as Intune, Mosyle, and/or Jamf
Some experience with using monitoring platforms to visualise and detect issues (some or all of: Zabbix, Grafana, Prometheus, ElasticSearch)
Experience writing PowerShell or Python scripts or applications is a bonus
Capable of communicating complex technical topics to end-users in a simple and digestible way
Experience with SIEM systems
Experience working in an ISO 27001 (or similar) compliant environment is highly advantageous
We are looking for someone who embraces challenges and works well in a dynamic and fast-paced environments to join us on our mission to deliver the UK's fastest broadband service. We work hard and fast, and that's exactly what we love!

Job Benefits

Equity – yes, a real part of the company!
25 days holiday plus bank holidays
Pension scheme that matches your contribution up to 8%
£50 phone allowance or Company issued phone
Health care cash plan
Cycle to work
Employee assistance programme
PPE and Uniform provided
IT equipment provided
Remote working
Discounted Gym memberships
Retail offers – discounts from recognisable brands
Company Events
Travel expenses paid
Annual Bonus up to 30% of salary (discretionary of the business)
Free YouFibre broadband if you are within our area, plus friends & family discount.
Life assurance giving you cover of 4 times your basic salary
Colleague referral scheme of £500
Continuous development and long-term career prospects

Like what you see? Here’s what happens next:

1. Send us your application via our Careers Site or Job Boards.
2. Recruitment screens your application against our essential criteria.
3. Hear back from us within 2-3 days of application submission with an outcome/next step.
4. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group