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Your Full Fibre career. Now loading.
See our roles currently available in South Africa.
Your employee benefits
You have family, friends, hobbies, and a life outside of work, so our benefits package complements that.
25 days Annual Leave + Birthday day off
Funeral Insurance
Life Assurance
Family Assistance Benefit
Work somewhere with strong signals and stronger team spirit
Join a team that spans two continents, and play a part in helping to build one of the UK's fastest-growing broadband providers.
*Please note these opportunities are based in South Africa, there is not an opportunity for relocation.
With people based in South Africa and the UK, we're proving that great talent knows no borders. Despite the distance, we're one team with one purpose. We value the unique perspective every individual brings, creating an environment where you can learn and grow while gaining international exposure.Kirsten Eddey, Director of Customer Experience
Meet the team
Our team in South Africa is a huge part of what makes YouFibre tick, supporting customers across the UK every single day. Here's a few of the faces you could be working alongside.
How you'll get hired
We’re after confident, chatty and professional people, so our process is exactly that. No endless rounds, no radio silence.
Interviews
FIRST UP: A chat with our friendly recruitment team, to get to know you a bit better and chat about the role you’ve applied for.
NEXT UP: We’ll arrange a video interview with the hiring manager for the role.
FINALLY: If needed for some roles we might arrange a final chat with a senior manager.
The discussion
We aim to get feedback to you quickly, if you haven’t been successful, we’ll give constructive feedback.
Got the job
Congratulations! We’re thrilled to have you on board. We’ll get your offer letter sent out and all the details of what to do next, expect a flurry of contact from us whilst we do our automated checks as relevant for your role.
Onboarding
Once your checks are complete and your offer is signed, it’s then over to our People Team to issue your contract. Your equipment, training, and anything else you need will be arranged ahead of your start date.
We are committed to fostering a workplace culture where equality, diversity, and inclusion (EDI) are core values. We believe that a diverse team — rich in background, experience, and perspectives — leads to stronger ideas and innovation. We welcome individuals of all ages, genders, races, ethnicities, sexual orientations, abilities, and experiences to apply. If you require any reasonable adjustments for your interview, please contact us at recruitment@substantial.group.
Interview tips
Our culture is professional, fun, and fast-moving. We're warm, open, chatty and we get sh!t done. Here's how to show us your best.
Research our company
Understand our history, culture, values and what we do.
Read the job description
We'll ask about relevant experience.
Check Trustpilot
Understand our customers and their expectations.
Know your achievements
Be ready to give clear, specific examples.
Relax and be yourself
Our interviews are friendly and chatty.
Ask questions
It's a two-way conversation.
Using AI in your job search
AI tools like ChatGPT, Claude and Gemini can be helpful but they can also get things wrong. Use them wisely and always fact-check.
Smart ways to use AI:
- Polish your CV for grammar, clarity and spelling.
- Practise interview questions to build confidence.
- Deepen your company research beyond the basics.
Current opportunities
Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.