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Connecting homes, businesses and brilliant careers.
See our roles currently available across the UK.
Join a team that's fast, fair and future-focused
We burst onto the broadband scene to give it a proper shake-up with ultrafast speeds and fair-priced deals. We're growing fast so we're always on the lookout for great people to join our mission.
Your employee benefits
You have family, friends, hobbies, and a life outside of work, so our benefits package complements that.
33 days Annual Leave
25 days annual leave + bank holidays. Plus an extra day off for your birthday!
Health Care Cash Plan
The most popular benefits, selected in one straightforward plan.
Life Assurance
Giving you cover of 4 times your basic salary.
Gym & wellbeing Discounts
You'll get a discount on gym memberships and on purchases from popular retail brands.
Free YouFibre Broadband
Free YouFibre broadband if you are within our area, plus friends & family discount.
Pension Contribution
Pension contribution up to 8% employer matched.
Everyone deserves internet that's fast, futureproof, but above all, fair.Jeremy Chelot, Founder & CEO
Meet our team
Meet some of the people making Full Fibre happen for homes across the UK, from our sales teams and engineers out in the field to our management team.
How you'll get hired
We’re after confident, chatty and professional people, so our process is exactly that. No endless rounds, no radio silence.
Interviews
FIRST UP: A chat with our friendly recruitment team, to get to know you a bit better and chat about the role you’ve applied for.
NEXT UP: We’ll arrange a video interview with the hiring manager for the role.
FINALLY: If needed for some roles we might arrange a final chat with a senior manager.
The discussion
We aim to get feedback to you quickly, if you haven’t been successful, we’ll give constructive feedback.
Got the job
Congratulations! We’re thrilled to have you on board. We’ll get your offer letter sent out and all the details of what to do next, expect a flurry of contact from us whilst we do our automated checks as relevant for your role.
Onboarding
Once your checks are complete and your offer is signed, it’s then over to our People Team to issue your contract. Your equipment, training, and anything else you need will be arranged ahead of your start date.
We are committed to fostering a workplace culture where equality, diversity, and inclusion (EDI) are core values. We believe that a diverse team — rich in background, experience, and perspectives — leads to stronger ideas and innovation. We welcome individuals of all ages, genders, races, ethnicities, sexual orientations, abilities, and experiences to apply. If you require any reasonable adjustments for your interview, please contact us at recruitment@substantial.group.
Interview tips
Our culture is professional, fun, and fast-moving. We're warm, open, chatty and we get sh!t done. Here's how to show us your best.
Research our company
Understand our history, culture, values and what we do.
Read the job description
We'll ask about relevant experience.
Check Trustpilot
Understand our customers and their expectations.
Know your achievements
Be ready to give clear, specific examples.
Relax and be yourself
Our interviews are friendly and chatty.
Ask questions
It's a two-way conversation.
Using AI in your job search
AI tools like ChatGPT, Claude and Gemini can be helpful but they can also get things wrong. Use them wisely and always fact-check.
Smart ways to use AI:
- Polish your CV for grammar, clarity and spelling.
- Practise interview questions to build confidence.
- Deepen your company research beyond the basics.
Current opportunities
Peidiwch â phoeni os nad ydych yn gweld unrhyw rolau yr hoffech ymgeisio amdanynt nawr. Cofrestrwch eich diddordeb er mwyn i ni allu cysylltu â chi pan ddaw rôl addas sy’n bodloni eich meini prawf.